Last Updated: [Insert Date]

Welcome to GBG Sales Store (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.topshoeco.com or make a purchase from us.

By using our website, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our website.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

  • Contact Details: Name, email address, phone number, shipping and billing addresses
  • Payment Information: Credit/debit card details (processed securely through our payment gateway), PayPal information
  • Account Information: Username, password, purchase history, wish lists
  • Communications: Records of your correspondence with us (emails, chat logs)

Non-Personal Information

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent on site, click patterns
  • Location Data: General geographic location (country/city) based on IP address

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders for our fashion footwear and watches
  • To provide customer support and respond to your inquiries
  • To personalize your shopping experience and recommend products that may interest you
  • To improve our website, products, and services
  • To prevent fraud and enhance the security of our website
  • To send you promotional communications (if you’ve opted in)
  • To comply with legal obligations and enforce our policies

3. Sharing and Disclosure of Information

We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who assist us with:

  • Payment processing (Visa, MasterCard, JCB, PayPal)
  • Shipping and delivery (DHL, FedEx, EMS)
  • Website hosting and analytics
  • Marketing and advertising services

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

With Your Consent

We may share information with third parties when we have your explicit consent to do so.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

  • All transactions are encrypted using SSL technology
  • We do not store full credit card details on our servers
  • Access to personal information is restricted to authorized personnel
  • We regularly review our security practices to ensure protection of your data

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data under certain circumstances
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Restriction: Request restriction of processing your personal data
  • Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and login information
  • Analyze website traffic and usage patterns
  • Deliver targeted advertisements (with your consent)
  • Improve website functionality and user experience

You can control cookies through your browser settings. However, disabling cookies may affect certain website features.

7. International Data Transfers

As we serve customers worldwide, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Mailing Address:
GBG Sales Store
70 Valley Road
Louisville, US 40204